Privacy Policy
Last updated: 2026-03-01
1. Information We Collect
We collect the following information when you use ReelVerse:
- Account data: Email address, display name, profile image, role selection
- Content data: Films, reviews, ratings, comments, messages
- Usage data: Watch history, viewing duration, interaction patterns
We do NOT collect: IP addresses, precise geolocation, or device fingerprints.
2. Cookies
We use essential cookies only: authentication session tokens and locale preference. No third-party tracking or analytics cookies are used.
3. Third-Party Services
Your data may be shared with the following services as part of Platform operation:
- Supabase — Authentication, database, file storage
- Mux — Video hosting and streaming
- Lemon Squeezy — Payment processing
- Resend — Transactional emails
- Sentry — Error tracking (anonymized)
- Upstash — Rate limiting (anonymized)
4. Data Retention
Account data is retained for the lifetime of your account. Upon account deletion, personal data is removed within 30 days. Anonymized analytics may be retained indefinitely. Content you uploaded (films, reviews) will be removed upon request.
5. GDPR Rights (EU Users)
If you are in the European Economic Area, you have the right to:
- Access — Request a copy of your personal data
- Rectification — Correct inaccurate data
- Erasure — Request deletion of your data
- Portability — Export your data in a machine-readable format
- Restriction — Limit processing of your data
- Objection — Object to automated decision-making
6. CCPA Rights (California Users)
California residents have the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.
7. Contact
For privacy inquiries or to exercise your rights, contact us at: privacy@aliwood.ai